Legal
Privacy policy
How Club Ed Surf School and Camps collects, uses and protects the information you share with us.
Last updated: 11 November 2026
Club Ed Surf School and Camps ("Club Ed", "we", "us") operates club-ed.com and teaches surf and stand-up paddle lessons and camps in Santa Cruz, California. This policy explains what information we collect, why we collect it, and the choices you have.
Information we collect
Booking information. When you book a lesson, camp or rental, our booking system collects your name, email address, mobile number, the date and time of your booking, the names and ages of the people in your party, and payment details. Payment card details are handled by our booking and payment providers; we do not store full card numbers on this website.
Enquiries. If you call, text, email us or use a form on this site, we receive your name, contact details and whatever you choose to tell us.
Waivers. Before a lesson, every participant (or their parent or guardian) signs a liability waiver that includes emergency contact details and relevant medical information.
Website usage. We use analytics tools to understand how people find and use club-ed.com — pages viewed, referring sites, approximate location, device type and interactions such as clicking a booking button. This information is aggregated and is not used to identify you personally.
How we use your information
We use your information to confirm and deliver your booking, to text you the meeting spot and any changes to your lesson, to process payments and refunds, to keep you safe in the water (including medical information you share on your waiver), to answer enquiries, to send occasional updates if you have asked for them, and to improve our website and lessons.
Cookies and analytics
This website uses a small number of cookies and similar technologies. Essential cookies keep the site working. Analytics cookies help us understand which pages are useful and which booking steps people abandon. If advertising or remarketing tags are active on a page, they are listed in your browser's cookie settings and can be blocked without affecting your ability to browse or book.
You can block or delete cookies in your browser settings at any time. Blocking analytics cookies does not stop you from booking.
Sharing
We share information only with the services that help us run the school: our booking and payment platform, our email and SMS providers, our website host and analytics provider, and our insurance and legal advisers where necessary. We do not sell your personal information. We may disclose information if the law requires it or to protect the safety of a participant.
How long we keep it
Booking and payment records are kept for as long as we need them for accounting, tax and insurance purposes. Waivers are kept for the period recommended by our insurer. Enquiry emails are kept for up to three years. Analytics data is retained in aggregate.
Your rights
You can ask us to show you the personal information we hold about you, correct it, or delete it (subject to records we are required to keep). California residents have the right to know what personal information is collected, to request deletion, and to opt out of any sale or sharing of personal information — we do not sell personal information. To make a request, email surf@club-ed.com or call (831) 464-0177. We will respond within 45 days.
Children
Lessons for surfers under 18 are booked by a parent or guardian, who signs the waiver and provides emergency contact details. We do not knowingly collect information from children through this website outside of a booking made by an adult.
Security
This site is served over HTTPS. Booking and payment data are transmitted to our booking provider over encrypted connections. No system is perfectly secure, but we take reasonable steps to protect the information you share with us.
Changes
If we change this policy, we will update the date at the top of this page. Material changes will be highlighted on the site.
Contact
Questions about this policy? Call (831) 464-0177, email surf@club-ed.com, or write to Club Ed Surf School and Camps, Santa Cruz, California.